MSP Week Digital Contest

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MSP Week 2023 Contest Submission

  • 1.  MSP Week 2023 Contest Submission

    Posted 10-12-2023 13:01
    Edited by Shannon Cullen 10-12-2023 15:55

    Submit your picture/video by responding to this thread. Posts will be hidden until voting begins. Entries must be submitted by Tuesday, October 31, 2023.

    Shannon Cullen
    Membership and Operations Coordinator
    Washington, DC

  • 2.  RE: MSP Week 2023 Contest Submission

    Posted 10-17-2023 09:49
      |   view attached

    Hi Shannon, 

    I am attaching my Team's submission for 

    MSP Week 2023 Contest 

    Karen Vineyard, CPMSM, CPCS
    National VP Credentialing, Licensing & Privileges
    Radiology Partners


    NAMSS MSPWeek 2023 Poster.pdf   2.55 MB 1 version

  • 3.  RE: MSP Week 2023 Contest Submission

    Posted 10-17-2023 11:53
    Edited by Janice Benggio 10-20-2023 11:41
    Broward Health CQD Superstars 2023
    Here we are! Happy MSP Awareness Week to all of us/you. Keep on doing what you do so well. 
    Our healthcare system made a decision in 2013 to establish a CVO to manage the hospitals' credentialing. I was the founding director, and it was quite the task to create a new department while simultaneously meeting all deadlines at four hospitals during the transition. We have had many changes and challenges over these last ten years, including leadership and staff changes. Some of us left the department and have since boomeranged! Besides I as director, we have Lametrius "Meme" Baker-Greene (initial appointments) and Kelly Wagner (reappointments) who were part of the original team and are together again, along with Bridget Howard (initial appointments), Maureen Gilzean (reappointments), Brittany Wright (reappointments), and LaVonya Roach (reappointments). We average having approximately 2,300 providers on staff. 
    South Florida is a melting pot of cultures, lifestyles, generations, and industries. We are pleased to incorporate diversity, equity, and inclusion in our department, reflective of the variety of providers with whom we work and credential. This allows us to broaden our minds and develop innovative and accommodating methods of meeting our customers' needs, and we are incredibly grateful for the support of our leadership to allow us to think and act creatively. 
    Collectively, we have a team of seven dedicated MSPs that constantly strive for excellent customer service, attention to details, and timeliness. We have developed our department's purpose statement of "We ensure exceptional healthcare providers," and we live by that each day. 
    NOTE: I have a personal NAMSS account, which is reflected in my signature tile below. However, my business account is with Broward Health in Fort Lauderdale (for the purpose of using NAMSS PASS). My title here is Corporate Director of Medical Staff.
    Janice Benggio FACHE, MBA, CPMSM, CPCS, CPHRM, PMP
    Fort Lauderdale FL
    +1 (954) 473-7041

    Submit your picture/video by responding to this thread. Posts will be hidden until voting begins. Entries must be submitted by Tuesday, October 31, 2023.

    Shannon Cullen
    Membership and Operations Coordinator
    Washington, DC

  • 4.  RE: MSP Week 2023 Contest Submission

    Posted 10-18-2023 19:11
      |   view attached

    Summit Pacific Medical Center Elma Washington

    Dr. Ken Dietrich- CMO

    Lynn Fifield- Medical Staff Services Manager

    Jessy Rux- Medical Staff Services Assistant

    Alyssa DeMichele- Medical Staff Services Assistant

    Our department is committed to achieving high reliability organization status and is actively seeking opportunities to enhance our credentialing and privileging procedures. Our top priority is ensuring patient safety. Therefore, we are dedicated to continually monitoring and improving our processes by measuring provider retention, the time it takes for initial and reappointments, and adherence to payer enrollment deadlines. Additionally, we have implemented a survey that will be issued to each provider upon completion of the credentialing process. This will assist us in gaining a better understanding of their potential reasons for departing our company, as well as identifying opportunities for enhancing our onboarding and credentialing procedures.

    As a Medical Staff Services Assistant, I am incredibly proud to be a part of an organization that places patient care as its top priority. My role allows me to actively contribute to ensuring that the providers we bring on board meet our high standards, and I find great fulfillment in being a part of this process.

    Alyssa Marshall
    Medical Staff Services Assistant
    Elma WA
    +1 (360) 346-2327


    Doc1.docx   713 KB 1 version

  • 5.  RE: MSP Week 2023 Contest Submission

    Posted 10-27-2023 16:15
      |   view attached

    Here is my submission for MSP week 2023 Contest.

    "The only way to get through life is to laugh your way through it. You either have to laugh or cry. I prefer to laugh. Crying gives me a headache." – Marjorie Pay Hinckley

    As a Medical Staff professional there are times our jobs can be so stressful. So we must remember to find times to laugh and have fun.   Here i am with the Chief Nursing Officer, Hart Hintz, serving the physicians on Dr Day.  Serving - this is what we as MSPs do daily by making sure we credential and privilege qualified providers who treat our community and our familes. 

    LaChanda Holcomb Maxie, CPMSM

    Nacogdoches Memorial Hospital

    Nacogdoches, Tx 75961

    Lachanda Maxie
    Medical Staff Services Director
    Nacogdoches TX
    +1 (936) 568-8599

  • 6.  RE: MSP Week 2023 Contest Submission

    Posted 10-31-2023 11:11
      |   view attached
    PMG Credentialing is a CVO headquartered in Pawtucket, Rhode Island serving over 70 Federally Qualified Health Centers and 2200 providers. Our credentialing team is passionate about patient safety, education, and maintaining standards across the board. We often refer to the credentialing department as the "roots" of our organization as we ensure all providers are who they say they are and ensure data accuracy. The PMG Credentialing department only formed with 2 credentialing specialists and a manager in 2021 and has bloomed into a team of 10 in just two years. Working with FQHC's provides with a special sense of fulfillment as we know these providers are taking care of the under-served population. We are proud of the work we do for our clients and the industry and know the best is truly yet to come.
    Michaela King - Credentialing Manager (NAMSS Member)
    Abby Lindsey - Lead Credentialing Specialist
    Rachel Melton - Credentialing Coordinator
    Brandon Percy - Credentialing Specialist II
    Jamie Banda - Credentialing Specialist II
    Savannah Polizzotti - Credentialing Specialist
    Kayla Welesko - Credentialing Specialist
    Trish Lima - Credentialing Specialist

    Michaela King
    Credentialing Manager
    PMG Credentialing

  • 7.  RE: MSP Week 2023 Contest Submission

    Posted 10-31-2023 13:22
      |   view attached

    Hi Shannon, 

    Attached is my Team's submission for the 2023 MSP Week contest.

    Happy MSP Week to ALL!

    Kind Regards,

    Claudia Elmore


    AHS 2023 MSP Wk.pdf   538 KB 1 version

  • 8.  RE: MSP Week 2023 Contest Submission

    Posted 10-31-2023 14:30

    Atrium Health MSS

    Good Afternoon Shannon,

    I hope that you're doing well. Medical Staff Services at Atrium Health/Advocate Health is a premier department that helps ensure all our medical staff members and advanced practice providers are qualified and competent to provide excellent care. We do this by credentialing and privileging our providers through a streamlined process, and by providing them with reliable support and invaluable resources to help them stay up-to-date on the latest clinical guidelines, performance improvement and best practices. Our goal is to create a safe and supportive environment for all of our patients, and Medical Staff Services plays a vital role in achieving that goal. We count ourselves so very fortunate to have the opportunity to serve as MSP teammates and to do such important work! We are ATRIUM HEALTH Proud! 

    Thank you for considering our entry into the MSP Week 2023 Digital Contest.

    Christina Haynes BSBA, CPCS
    Medical Staff Specialist
    Shelby NC
    +1 (980) 487-5194

  • 9.  RE: MSP Week 2023 Contest Submission

    Posted 11-09-2023 14:24

    Christina, Wow, what a great video your team put together. It was really awesome getting to see the entire teams' faces and voices during your video. Awesome job!

    Amanda Olaogun
    Director of Communications
    Orange Park FL
    +1 (904) 489-0900

  • 10.  RE: MSP Week 2023 Contest Submission

    Posted 10-31-2023 16:43

    Medical Staff Services Making a Difference.

    The Key to a good Team is having a good Credentials Committee Chairman and Physician Committee Members.

    Our Chairman and our physician members have been on our Committee for over 10 years now, Protecting our Patients everyday!

    Thank You!

    Gloria Ziegler, CPCS


    Gloria Ziegler CPCS
    Medical Staff Affairs Coordinator
    Del Rio TX
    +1 (830) 703-1745

  • 11.  RE: MSP Week 2023 Contest Submission

    Posted 10-31-2023 16:59
    Edited by Lisa Hoffman 11-01-2023 12:44
    It's Not A Bunch of Hocus Pocus

    Little Drops of Water Make a Mighty Ocean!

    Medical Staff Services at TidalHealth expands through onboarding, credentialing, quality, support and community service.

    Many may wonder throughout our system what we do in Medical Staff Services.  Know one thing It's Not a Bunch of Hocus Pocus! 


    Salisbury, Maryland 

    Noted in Picture

    Patti Serkes, Director

    Lisa Hoffman, CPMSM, Supervisor (NAMSS member)

    Felicia Culver, CPMSM, Appointment Coordinator (NAMSS member)

    Susan Wright, Medical Staff Specialist

    Christy Foltz, Executive Assistant

    Lisa Hoffman CPMSM
    Salisbury MD
    +1 (410) 543-7271

  • 12.  RE: MSP Week 2023 Contest Submission

    Posted 10-31-2023 17:51
      |   view attached

    Submission from my Team.

    Thank you,

    Etta Stewart

    Floyd Lee Locums      

    direct: 843.806.3241

    Etta Stewart
    Sr. Director Medical Staff Services
    North Charleston SC
    +1 (843) 806-3241


    MSP Week Submission.pdf   147 KB 1 version

  • 13.  RE: MSP Week 2023 Contest Submission

    Posted 10-31-2023 18:53

    Lovelace CVO/MSO Department Albuquerque, NM
    From left to right: Daniel Lanari, Director of CVO/MSO, Olivia Gonzales Prieto Medical Staff Manager and NAMSS Member, Josue Barron, Lovelace Westside MSO, Whittney Whitcamp, Lovelace Medical Center MSO, Pat McCaa Credentialer, Christy Montoya Lovelace Women's Hospital MSO, Karen Marquez Lovelace Medical Center MSO.
    The CVO/MSO department is vital to the organization for the safety of patients and Lovelace Health System. We have a new staff that came on board without experience in Medical Staff that have been successful and have helped provide resources and support for LHS Medical Staff. We work together as one unit and are a great team.

    Olivia Gonzales Prieto BSHA
    Medical Staff Manager
    Albuquerque NM
    +1 (505) 727-5132